Shipping Policy | FoxNutWallah

1. Domestic Retail Orders

Orders are typically dispatched within 1–2 business days of payment confirmation. Delivery across India generally takes 3–7 business days depending on your location. Free shipping applies on orders above ₹999; a flat ₹79 shipping fee applies below that.

2. Order Tracking

Once dispatched, you’ll receive tracking details via WhatsApp/email. You can also check your order status anytime from your account’s “My Orders” page, or via our order tracking page.

3. Wholesale & Bulk Orders

Dispatch timelines for bulk/wholesale orders depend on order volume and are confirmed at the time of order acceptance. Custom packaging and private-label orders may require additional lead time.

4. Export Shipments

Export orders are shipped FOB/CIF/EXW as agreed per RFQ, via sea freight for container-scale orders. Estimated transit times vary by destination port and are shared with your shipment confirmation. Export documentation (Commercial Invoice, Packing List, Certificates) is provided with every shipment.

5. Delays

While we aim to meet all timelines above, delivery can occasionally be delayed due to courier network issues, weather, customs clearance (for export) or other events outside our control. We’ll keep you informed if this happens.

6. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos of the package and product, and we’ll arrange a replacement or refund.

7. Contact

For shipping questions, reach us at sales@foxnutwallah.com or +91 92630 22618.